Recruiting Staff

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Recruiting the right people is a fundamental part of our success. We follow a stringent recruitment procedure to ensure that all of our domiciliary Care Workers are compliant with the requirements of Care Quality Commission (CQC). We undertake rigorous compliance reviews to ensure that our staff have the relevant qualifications and experience necessary for the services that they will provide. This includes Enhanced Criminal Records Bureau (CRB) checks, health declaration, working history and references to ensure fitness to practice. Our care team not only need knowledge, skills and experience in the ways of best practice, but also need empathy, warmth, compassionate and excellent listening and communication skills. A genuine understanding of Service Users’ needs is required to ensure that people benefiting from our services have the best quality of life possible. Our staff must be passionate about caring for others and be able to demonstrate that they share our values and ethos. All of our training focuses on promoting empathy and understanding with strategies employed to promote well being. We provide regular supervision including recorded one-to-one meetings, spot checks, observations and annual appraisals. This ensures that all our staff continuously advance their skills whilst continuing to deliver an excellent standard of care.